At Rayat Art Gallery, we want you to be fully satisfied with your purchase. This Return Policy outlines the conditions under which you may return products and request a refund or exchange.
1. Eligibility for Returns
- Products must be returned within 7 days of delivery (or as specified per product).
- Items must be unused, in their original packaging, and in the same condition as received.
- Customized or personalized items are not eligible for return unless defective or damaged.
2. Return Process
- Contact our customer support via email or phone to initiate a return.
- Provide your order number and reason for return.
- Follow the instructions provided to ship the product back to us.
3. Refunds
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
- Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
4. Exchanges
- Exchanges are allowed for products of the same type and value.
- If the desired product is unavailable, a refund may be issued instead.
5. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately with photos and a description of the issue. We will provide a replacement or refund at no additional cost.
6. Contact Us
Rayat Art Gallery
Email: support@rayatartgallery.in
Phone: +91-9284070762
